QABA Terms and Conditions

Use of Materials

The QABA Credentialing Board (QABA) retains all rights, including copyrights, in the data, images, audio and video clips, software, documentation, text, and other information available on or contained in the Site (collectively, the “materials”). Users may download the materials subject to these Terms and Conditions, provided that all copyright and other proprietary notices contained on the downloaded materials are retained.

While QABA makes a reasonable effort to ensure that the materials are accurate and up-to-date, QABA makes no representations or warranties as to the fitness of the materials for your training purposes, or the accuracy of the data and information contained in the materials. QABA assumes no liability or responsibility for any errors, omissions or deficiencies in the content of the materials.


Materials may presently or subsequently contain links to the sites of other parties. QABA is not responsible for the content on any linked sites. If QABA provides these links, it does so solely as a convenience, and such a link does not imply QABA endorsement, sponsorship or affiliation with the linked site.

Refund and Cancellation Policy

The QABA Credentialing Board reserves the right to amend the Refund and Cancellation Policy at any time. In general, refunds are not issued; however, applicants may be eligible to receive a $50 credit for future use based on the following criteria:

  • Organizational applicants may receive a credit if an applicant who used a coupon code from their organization resigns and does not sit for the exam, as long as the organization informs QABA of the resignation more than 24 hours before their exam appointment. A $50 credit for future use will be issued to the organization through the QABA website. A credit will not be issued for those applicants who failed to show up for an exam or who cancel their exam within 24 hours of their scheduled appointment.
  • Individual applicants who have begun the enrollment process and who decide not to continue with the exam, may receive up to a $50 refund by completing the petition form and submitting it to If approved, the individual will receive a $50 refund or credit to their account for future use.

Participants, Employers, Stakeholders and Approved Coursework/CE providers

All participants and stakeholders acknowledge that the QABA Ethical Code of Conduct, policy, and procedures are published by QABA and all individual certificants are expected to careful adherence and employers are expected to understand the expectations of participants in their employ. Employer regulations do not circumvent ethical standards.

Certificants are responsible for renewing their certification prior to expiration. Expired certificates are not applicable. QABA is not liable for any lapse in certification or certificants, employers, or stakeholders who utilize certficants services post expiration.

Certificants and employers are responsible for notification of change of employment status. QABA is not responsible for holding, freezing, or terminating the status of a certficant due to inability to contact the participant upon renewal.