Refunds and Cancellation
The purpose of this policy is to outline QABA refund and cancellation process. In general, refunds are not available; however, applicants may be eligible to receive a $50 credit for future use based on the following criteria:
Organizational applicants may receive a credit when an applicant who used a coupon code from their organization resigns and does not sit for the exam, as long as the organization or applicant informs QABA of the resignation more than 24 hours before their exam appointment. A $50 credit for future use will be issued to the organization through the QABA website. A credit will not be issued for those applicants who failed to show up for an exam or who cancel their exam within 24 hours of their scheduled appointment.
Individuals who decide to discontinue their application may complete our petition form to cancel their enrollment. If approved, the individual will receive a $50 credit to their account for future use.
The QABA Credentialing Board reserves the right to amend the refund and cancellation policy at any time deemed necessary.