Refunds and Cancellation


Organizations may receive a credit when an applicant who used the organization’s coupon code resigns and does not sit for the exam. The organization or applicant must inform QABA of the resignation more than 24 hours before the scheduled exam. A credit will not be issued for those applicants who are a “No Show” for an exam or who cancel their exams within 24 hours of their scheduled appointment.


Individual applicants who have begun the enrollment process and who decide not to continue with the exam, may receive up to a $50 refund by completing the petition form and submitting it to [email protected] If approved, the individual will receive a $50 refund or credit to their account for future use.

The QABA Credentialing Board reserves the right to amend the refund and cancellation policy at any time deemed necessary.